Triage service

If you receive enquiries that your reception are unable to pass onto the appropriate fee earner due to a number of issues including not having enough information do decide whether the enquiry is genuine or viable, we can run a triage service with a dedicated phone number and set up initial meetings with clients before either handing them to the appropriate department in your firm or running the litigation ourselves.

The triage service includes an online meeting booking facility that your reception can use to avoid having to call us each time they want to book an initial meeting. 

The flowchart below illustrates the process although it can be tailored to fit your requirements. 

We currently run this service successfully for a local firm of solicitors saving them time and making their litigation department run more efficiently.

Silver Fox Chambers

14 The Tything

Worcester

WR11HD

+44 (0)1905 947 950

clerks@silverfoxchambers.org

© 2018 by Silver Fox Chambers LLP, registered number OC421983. 

Registered address: 14 The Tything, Worcester WR1 1HD.

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